Privacy Policy
This Privacy Policy (“Privacy Policy”) explains how BlakkBrikk Pool Co. (“BlakkBrikk Pool Co.,” “COMPANY,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects information obtained from individuals who visit or interact with our website, submit a quote or contact request, communicate with us, purchase or use our Services, or otherwise interact with BlakkBrikk Pool Co. through our website or other online services.
For purposes of this Privacy Policy, “CUSTOMER,” “you,” or “your” means any individual who accesses our website, submits information to us, requests information about our Services, schedules or purchases Services, or otherwise provides personal information to BlakkBrikk Pool Co. “Services” means the pool cleaning, pool maintenance, pool repair, equipment care and upgrades, water treatment, pool remodeling, pool cover services, and other pool-related services that BlakkBrikk Pool Co. may provide from time to time.
This Privacy Policy applies to information collected through our website, online forms, quote requests, communications, and other digital interactions through which BlakkBrikk Pool Co. collects or receives personal information. It also explains certain circumstances in which information may be processed by third-party service providers that assist us with website operations, communications, marketing, customer management, payment processing, analytics, and other business functions.
This Privacy Policy is intended to provide transparency regarding our information practices and to explain the choices and rights that may be available to you concerning your personal information.
By accessing or using our website, submitting information to us, requesting a quote, scheduling or purchasing Services, or otherwise interacting with BlakkBrikk Pool Co., you acknowledge that you have had the opportunity to review this Privacy Policy and understand how your information may be collected and used as described herein. If you do not agree with the practices described in this Privacy Policy, you should discontinue use of our website and refrain from submitting personal information through our online forms or other digital services.
This Privacy Policy should be read together with any applicable Terms of Service, service agreements, invoices, estimates, proposals, or other agreements governing your relationship with BlakkBrikk Pool Co.
Information We Collect
Blakk Brikk Pool Co. may collect information that you voluntarily provide to us when you request a quote, contact us, schedule Services, communicate with our team, or otherwise interact with our website or business.
Depending on how you interact with us, the information we collect may include:
- Full name
- Email address
- Telephone number
- Property or service address
- Information about your pool or equipment
- Requested Services
- Scheduling information
- Information provided through customer communications
- Other information you choose to provide
We may also collect information contained in communications you send to us, including information provided through email, telephone, online forms, or other customer service interactions.
We may collect information necessary to establish, maintain, and service a customer relationship, including information relating to estimates, invoices, service requests, appointments, payments, and other business transactions.
You may choose not to provide certain information. However, if information is necessary for us to respond to a request, provide an estimate, schedule Services, or fulfill a customer request, our ability to provide those Services may be limited without that information.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through your browser, device, hosting environment, or technologies operating on the website.
This information may include your Internet Protocol (“IP”) address, browser type, device type, operating system, referring website, pages viewed, dates and times of visits, approximate geographic information, and information concerning how you interact with the website.
Automatically collected information generally does not identify you by name.
We may use this information to understand website traffic, maintain website security, identify technical problems, improve website performance, understand how visitors use our website, and improve our Services and marketing efforts.
How We Use Information
Blakk Brikk Pool Co. may use information collected from or about you for legitimate business purposes, including to:
- Respond to inquiries and requests
- Provide estimates and quotes
- Schedule and provide Services
- Communicate regarding appointments and Services
- Process customer transactions
- Provide customer support
- Maintain customer and business records
- Improve our website and Services
- Understand website usage and visitor behavior
- Monitor and improve website performance
- Protect our website, customers, and business
- Detect and prevent fraud, misuse, or unauthorized activity
- Communicate information about Services where permitted by law
- Comply with applicable legal obligations
- Enforce our agreements and protect our legal rights
We may also use information for other purposes disclosed to you at the time the information is collected or where otherwise permitted by applicable law.
Quote Requests and Online Forms
Our website may contain forms through which visitors can request a quote, contact Blakk Brikk Pool Co., or provide information regarding their pool or service needs.
Information submitted through these forms may be used to respond to your request, understand your service needs, contact you regarding your inquiry, provide an estimate, schedule an appointment, or otherwise communicate with you regarding our Services.
Submitting a quote request does not guarantee that Blakk Brikk Pool Co. will provide Services or that a particular price, appointment time, or service arrangement will be available.
Information submitted through our forms may be transmitted to third-party technology providers used to operate our website, forms, customer management systems, or communications.
Email Communications
If you provide your email address, Blakk Brikk Pool Co. may use it to respond to inquiries, provide requested information, communicate regarding Services, send appointment-related communications, and otherwise communicate with you regarding your relationship with us.
Where permitted by applicable law, we may also use your email address to send information about our Services, promotions, or other marketing communications.
You may unsubscribe from promotional email communications by using the unsubscribe instructions contained in the applicable communication or by contacting us directly.
Unsubscribing from promotional communications does not necessarily prevent us from sending transactional, service-related, administrative, or other communications necessary to provide Services or respond to your requests.
Telephone and Text Message Communications
If you provide a telephone number, Blakk Brikk Pool Co. may use that number to contact you regarding your quote request, Services, appointments, scheduling, customer service, or other matters related to your relationship with us.
Where applicable, Blakk Brikk Pool Co. may also use text messaging to communicate with individuals who have provided the appropriate consent to receive such messages.
Message frequency may vary, and message and data rates may apply depending on your mobile carrier and plan.
Where applicable, you may opt out of promotional text messages by replying STOP to the applicable message. You may reply HELP for assistance.
Consent to receive promotional text messages is not a condition of purchasing Services.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, maintain functionality, remember preferences, understand website usage, measure performance, and support marketing or advertising activities.
Cookies are small files that may be stored on your device when you visit a website.
Some cookies may be necessary for the website to operate properly. Other technologies may be used for analytics, functionality, advertising, or other purposes.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality or availability of certain portions of our website.
The specific cookies and technologies used on our website may change over time as our website, service providers, and business operations change.
Analytics and Website Performance
We may use analytics tools or similar technologies to understand how visitors interact with our website.
Depending on the technologies implemented on our website, analytics information may include pages viewed, referring sources, device information, approximate geographic information, website interactions, and other technical information.
We may use this information to identify website issues, improve website functionality, understand visitor behavior, measure website performance, and improve the overall customer experience.
Third-party analytics providers may process information in accordance with their own privacy policies.
Advertising and Marketing
Blakk Brikk Pool Co. may use advertising and marketing services provided by third parties to promote our Services, measure advertising performance, understand website activity, and reach individuals who may be interested in our Services.
Depending on the services being used, these technologies may include cookies, pixels, tags, or similar technologies.
Information concerning interactions with our website may be collected or shared with applicable advertising or marketing providers for purposes such as campaign measurement, audience creation, advertising delivery, and performance analysis.
Third-party advertising platforms operate under their own privacy policies and may provide users with controls for managing advertising preferences.
Third-Party Service Providers
Blakk Brikk Pool Co. may use third-party companies, platforms, contractors, and service providers to support our business operations.
These providers may assist with:
- Website hosting
- Website development
- Funnel management
- Form processing
- Customer management
- Email communications
- Text messaging
- Analytics
- Advertising
- Payment processing
- Website security
- Scheduling
- Other business functions
These providers may receive or process information as reasonably necessary to provide services to Blakk Brikk Pool Co.
Our website and lead-generation funnel may use third-party platforms such as ClickFunnels to host website or funnel pages and process information submitted through online forms.
Third-party providers may maintain their own privacy policies and terms governing their services.
Information Sharing and Disclosure
Blakk Brikk Pool Co. does not sell your personal information as a business practice.
We may disclose personal information when reasonably necessary to operate our business, provide Services, respond to requests, communicate with customers, or fulfill a transaction.
This may include disclosures to:
- Website and technology providers
- Form and funnel providers
- Customer management systems
- Email and communications providers
- Payment processors
- Analytics providers
- Advertising and marketing providers
- Contractors or service providers assisting with our business
- Professional advisors
- Government authorities when required by law
- Other parties when reasonably necessary to protect our rights, property, customers, or business
We may also disclose information when necessary to comply with a legal obligation, court order, subpoena, governmental request, or other lawful process.
If Blakk Brikk Pool Co. undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Payment Information
If Blakk Brikk Pool Co. accepts payments through our website or through a third-party payment provider, payment information may be collected and processed by the applicable payment provider.
Payment providers may collect information such as payment card information, billing information, and other information necessary to process a transaction.
Unless specifically stated otherwise, Blakk Brikk Pool Co. does not intend to store complete payment card numbers on its own website systems.
Payment processors operate under their own privacy policies and terms.
Data Security
Blakk Brikk Pool Co. takes reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting information over the Internet or storing information electronically is completely secure.
Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee that information transmitted to or stored by us will always remain completely secure.
Data Retention
Blakk Brikk Pool Co. may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.
This may include retaining information to provide and administer Services, maintain customer records, process transactions, resolve disputes, enforce agreements, comply with legal and accounting requirements, maintain business records, and protect our legitimate business interests.
When personal information is no longer reasonably necessary for these purposes, we may delete, destroy, or anonymize the information, subject to applicable legal, accounting, contractual, and business requirements.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request information regarding how your personal information is collected or used
- Opt out of certain marketing communications
- Withdraw consent where applicable
Not every right applies in every circumstance, and applicable laws may provide exceptions or limitations.
If you wish to exercise an applicable privacy right, you may contact us using the contact information provided below.
We may request information reasonably necessary to verify your identity before completing certain requests.
Texas Privacy
Blakk Brikk Pool Co. is located in Texas and primarily serves customers in the Austin, Texas area.
Certain Texas privacy laws may provide rights to Texas residents when those laws apply to a business and its processing activities.
Where applicable Texas privacy requirements apply to Blakk Brikk Pool Co., we will process applicable requests in accordance with those requirements.
Nothing in this Privacy Policy is intended to limit any privacy rights that cannot lawfully be waived under applicable law.
Children’s Privacy
Our website and Services are intended for a general audience and are not directed toward children under 13 years of age.
Blakk Brikk Pool Co. does not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us using the information below.
If we become aware that we have knowingly collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
These third-party websites are not controlled by Blakk Brikk Pool Co. and may maintain their own privacy policies, terms, security practices, and data-collection practices.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policy of any third-party website before submitting personal information.
Do Not Track
Certain web browsers provide a “Do Not Track” setting that allows users to communicate a preference regarding certain types of online tracking.
Because there is currently no universally accepted standard governing how websites must respond to Do Not Track signals, our website may not respond to such signals in every circumstance.
Changes to This Privacy Policy
Blakk Brikk Pool Co. reserves the right to modify, amend, replace, or update this Privacy Policy at any time and at our discretion.
Changes will become effective when the revised Privacy Policy is posted on this website, unless otherwise required by applicable law.
We may update this Privacy Policy to reflect changes in our business, Services, technology, website, third-party service providers, information practices, or legal and regulatory requirements.
The updated version will include a revised “Updated” date.
You are responsible for reviewing the most current version of this Privacy Policy.
Continued use of the website or Services after an updated Privacy Policy has been posted constitutes acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.
Governing Law
This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict-of-law principles, except to the extent that applicable privacy laws provide otherwise.
Any dispute arising from or relating to this Privacy Policy or the handling of personal information will be handled in accordance with applicable Texas law and in a court of competent jurisdiction, subject to any rights or requirements provided by applicable law.
If a Provision Is Found to Be Invalid
If any provision of this Privacy Policy is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by applicable law.
If any provision of this Privacy Policy is determined to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect to the fullest extent permitted by law.
Contact Us
If you have questions regarding this Privacy Policy, our privacy practices, or the personal information we maintain about you, please contact us:
Blakk Brikk Pool Co.
Austin, Texas
Email: CustomerService@BlakkBrikk.com
Phone: (971) 456-1573
Last Updated: August 11, 2026